Social Worker

POSITION OVERVIEW

Under the direction of the Battalion Chief of Health, Safety, and EMS and Lead Social Worker, the Social Worker works as part of an interdisciplinary Community Assistance, Referral, and Education Services (CARES) team to provide services to vulnerable community members with complex medical, behavioral, and/or psychosocial needs. This is accomplished via a referral process that allows VRFA response personnel to connect low-acuity and/or high-utilizers of the 911 system with the CARES team. The Social Worker and internal CARES partners assist vulnerable community members in navigating to, and connecting with, a variety of healthcare, human, and social service providers. This is generally done through in-person and/or phone follow-ups and assessments, as well as collaborations with other internal and external partners. The Social Worker may occasionally participate in active 911 calls and may provide support to the VRFA’s Peer Support Team.

ESSENTIAL FUNCTIONS:

• Serves as one of the VRFA’s subject matter experts on social and human services.
• Works collaboratively with other CARES, CRR, and VRFA personnel, as well as other governmental, private, and non-profit organizations and agencies.
• Develop and maintain productive and professional relationships with internal and external stakeholders, including VRFA response personnel and other public safety providers.
• Monitor and find solutions to connect low-acuity and/or high-utilizers of the 911 system with appropriate care and support.
• Provide care coordination, care management, client advocacy, resource identification, and system navigation for community members in need.
• Provide leadership and foster morale within the regional CARES/Mobile Integrated Health (MIH) community.
• Cultivate effective relationships and liaison with adult family homes, assisted living communities, group homes, and skilled nursing facilities.
• Foster strong working relationships with healthcare providers, as well as local and state human and social service agencies.
• Participate in the development, enhancement, and delivery of effective and culturally competent non-emergency services for vulnerable, underrepresented, and marginalized populations.
• Provide feedback and training to VRFA response and administrative personnel related to CARES initiatives and activities.
• Make in-home visits to meet, interview, and assess community members referred by VRFA personnel.
• Attend local, regional, and national conferences and meetings as requested for the enhancement of the CARES program.
• Maintain and protect data, records, and other documentation per VRFA, professional, and legal standards.
• Participate in collection, analysis, and communication of data related to CARES.

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Required Application Materials

– Cover Letter
– Resume
– VRFA Application Form –  DOWNLOAD HERE

In order for your application materials to be considered, ALL information must be received before the initial review date: Monday, March 2, 2026 at 5:00 PM PST

Potential candidates will be notified if they are invited to interview.